German Adjustable Beds, European mattress, German Bedding.
We have grouped our testimonials by categories on the right hand column. Please click on the category to read a list of testimonials on that subject.
In addition, you will find a map of where our customers are located across the United States. We also ship to customers in Canada, Mexico, Switzerland, Hong Kong, Macau, Singapore, and Colombia.
Hi Bonnie,
The bed arrived ready to go and has been installed. My brother loves it so far.
Thanks so much for all your attention to detail. I have to say that customer service is exceptional at Axel Bloom--the last time, years ago, and this time.
Cordially,
Charles
Charles Samuelson
Long Beach
Dear Yong:
It is our great pleasure to write a Testimonial for you, your company and the bed we recently purchased.
We are so pleased with our DW800 mattress and frame, it is unlike anything we have ever had. The mattress and frame provide the perfect balance of conforming softness and support.
With significant lower back problem for many years, including two surgeries, finding the right mattress became a necessity. I tried most brand name traditional and several Memory Foam mattresses, but just could not make a decision. After walking into your Westwood Village store and trying the first bed we knew immediately that we had found our answer. The feel of your beds is so unique. Nothing in the general market even compares.
You and Bonnie were incredibly helpful and a real pleasure to work with. You spent quite a bit of time with us, explaining the different mattresses and frames and were thorough in answering our
many questions.
Thank you again for introducing us to this wonderful product.
Kind regards,
Gary & Jo Anne Wasserman
Oak Park, C
After several weeks of sleeping on our new mattress system purchased from Axelbloom, we have experienced a superior sleep experience. We are extremely pleased with our purchase and the vast improvement in the quality of our sleep. No back pain, no restlessness from an inferior mattress. . .just a wonderful experience. I wanted to take this opportunity to personally thank you for your professional expertise and that of your staff, who assisted with our purchase during your absence. It was an added treat to have you visit our home to ensure that the quality of care in the installation of our bedding system met your and our standards of professionalism. I would highly endorse your store and the bed systems that you sell.
Milton and Karina Hunter
Altadena, CA
We've had two nights of marvelous sleep! Thank you for your graciousness and good service.
M. Jennings
Pasadena, CA
We recently purchased a mattress from Axel Bloom. We have always slept on traditional, top-quality, name-brand coil mattresses. Our most recent coil mattress was less than a year old when we noticed a trench like dip on the top of the mattress. This 'dip' put pressure on our lower backs causing lower back pain and restless sleep.
We decided to purchase a foam mattress because we heard that it did not put pressure on your joints, and it gave excellent full-body support. Naturally, I was skeptical, but we bought the system and are absolutely thrilled. We awaken each morning with no lower back pain, feel well-rested and ready to begin the day. We feel that the mattress supports our entire body.
We wish we had discovered this product years earlier. We have not only enjoyed a great mattress and a wonderful sleep, but have received the finest customer care and advice from the staff. We are looking forward to purchasing 3 more mattresses for our teenagers.
Eric and Lorelei Neitzel
Culver City, CA
Dear Yong,
I know we already spoke on the phone, but I just wanted to send you a quick email. We love our new bed, and it's funny because I can't wait to go to bed tonight! I had an excellent sleep last night and didn't wake up until morning. With our old bed I would wake up a few times a night because I was uncomfortable or my arm had fallen asleep. We truly do love our new bed, it's very refreshing.
Also, just as much as the great bed, both my wife and I thought your service was excellent. You had given me your cell phone number so that I could call you if I had any questions or concerns. When the bed came damaged I decided to call your cell phone, after business hours, you answered, and you started taking care of the problem right away. My wife and I really appreciate it.
You do more than sell great sleep systems, you take care of people! That type of customer service is getting harder to find. It seems more businesses are focusing more on making money and forgetting about the customer, when if they focused on the customer, making money would be no problem. You and your staff have done a great job! Thank you again, and if you are ever in Montana let me know for we would love to meet you.
Thank you,
Craig Schroder
Stevensville, Montana
I have one major regret with this new bed system . . . that I did not buy it several years ago. At that time I noticed the ad in the L.A. Times and looked at the different options on the website. The fact that it was an Austrian/German product definitely resonated with me.
I cannot remember the last time I slept peacefully all through the night. I also do not remember the last time that when getting out of bed I was not bent over with back pain. Axel Bloom totally changed that starting with the very first night. And every night is the same: sleep soundly and when arising from bed I am standing up straight and without pain. I had no idea that I could expect this kind of change from a bed in such a short time frame if at all. To say that I am astonished is an understatement.
Not only is it an amazingly excellent sleep system, but when we went to the store Mr. Lee was more than generous with his time in explaining the different systems and options in great detail as well as what combination he felt would work best for us. A type of customer service you rarely find. And if anything he down sold us, not up sold. We had to request the pillows which we took home a week before the bed was installed and both adored. That alone is unusual as we could never agree on the same pillows before.
The bed installation was done with the same care and attention to detail as our original store encounter. They were exceedingly careful with all the furniture that needed to be moved and how they handled taking out the old bed in very tight quarters.
The entire experience has been unique and leaves me with a big happy grin on my face.
Patricia Snyder and Jim Barnard
Venice, CA
Patricia and Jim
Venice, CA
Like many (international) road warriors, we appreciate a good night's sleep more than anything. John Heinritz is recovering from a career with Warner Bros. and has joined Agnes Mura in their global Executive Coaching practice... which still involves a great deal of travel. With Yong Lee s wise counsel, we acquired our first queen-sized Axel Bloom bed a couple of years ago, when Agnes had just lost her mom and was taking all her grief in the back . What a relief that was. I think these beds provide more than comfort. We ooh and aah so many times when we sink into our wonderful Berlin topped haven. It heals the soul.
When either of us has had anything from a twisted limb to surgery, the raising of the bed at both ends has been such a blessing. Agnes speaks about
it to her executive clients when they complain of poor sleep!
Recently, we have decided to leave bustling Santa Monica and Los Angeles after over 20 years of stimulating and intense living - to move to Santa Fe, NM. Anthony Hopkins says one does not move to Santa Fe, one gets promoted to Santa Fe, we found out. As part of this promotion , we visited our Axel Bloom friends again and treated ourselves to a king, composed of two separate twins, topped by one continuous high-quality topper. It went straight on to our moving truck in its original box, and valiant John managed, with Yong s telephonic help, to build it impeccably in our new pueblo-style home. The lovely beams look down on it as it rests on Saltillo tiles and looks out on our bricked patio and the Sangre de Cristo mountains. We expected a little trouble sleeping at an altitude of 7,000 feet, but our bed has cradled us perfectly and spared us the trouble of adjusting to the
unfamiliar.
Since we now live in the Land of Enchantment, our queen guest bed has already enjoyed a lot of family and friends company. And for us, as hard asit is to leave Santa Fe every time we travel for work, we know what expects
us here is worth the effort!
Thank you, personally, Yong, for your friendship and your patient, detailed
advice and help in every way.
Agnes Mura & John Heinritz
AMI, Santa Fe, NM
AMI, Santa Fe, NM
Agnes Mura and John Heinritz
Santa Fe, NM
Axel Bloom Los Angeles offers German Adjustable Beds, European Mattress, and European Slat Bed Frame. The European Beds consist of flexible honeycomb Slat Bed Suspensions to align the spinal cord and Natural TENCEL® mattress covers. Available in American and European sizes. Ideal Adjustable beds for RVs and Motorchomes.
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